Frequently Asked Questions: FAQ

Your email address is your username. If you have more than one email, make sure you use the email used to create your ESMO account.

Please follow these steps:

1. Go to esmo.org
2. On the top right of the page click login
3. Below the login box, click forgot password.
4. Enter you email address and press ‘Reset Password’
5. Check your email and click the reset password link
6. Create a new password

Notes:

• You need to enter the email address linked to your ESMO account and to check that email box for the reset password link.
• Please do not create a new profile with a different email address, contact us. if you need assistance.
• If you don’t receive the email after 20 minutes, please contact us.

Click the login button on the top right corner of esmo.org, enter the  email address associated with your ESMO account then click the ‘forgot password’ link and press send. You will receive an email with a reset password link.  Note that you need to enter the email address linked to your account and to check that email box.  If you do not receive the email after 20 minutes, please contact us.

• Clear your cookies and cache: If you experience any issues accessing the platform we suggest you clear your cookies and cache following the instructions found here.
• Internet browsers: For the best user-experience ESMO recommends the most recent version of Google Chrome, second to this would be Firefox, Safari and Opera. Internet Explorer is not recommended. Please note that ad blockers can prevent content from loading and new tabs from opening.
• Bandwidth: While there are no virtual platform access restrictions, it would be best to have a 5mb/s connection for best results with live streaming.
• Firewalls: Use of a VPN is possible, if in line with the legal conditions of your country, but content is accessible without a VPN by default. ESMO is not responsible for the default restrictions of your institute or company internet provider, network or state.
• Device: The virtual platform is accessible with any device that can connect to the internet through a browser and the experience is fully responsive to all devices.

The virtual meeting platform supports the following web browsers: Chrome, Edge, Firefox and Safari. Please make sure that your browser is updated to the latest available version, to assure an optimum experience and compatibility. You can check if you are running the latest version via the following link: updatemybrowser.org.

Registration is free of charge but you will need to have an ESMO account and go through the registration process in order to access the virtual meeting

Don’t have an ESMO Account?

Please set up a free ESMO Account now to register. After creating your ESMO account, you can register here.

Participation in the ESMO Asia Virtual Oncology Week 2021 is free of charge. More information on registration can be found here.

The registration is now open and will remain open for the duration of the virtual oncology week, through 23 November 2021.

Yes, Third Party Registration is available for Administrative Contacts who wish to register other delegates for the meeting.

Please visit the dedicated page to find out more.

By mid-November 2021, you will receive a confirmation email with instructions on how to access the ESMO Asia Virtual Oncology Week 2021.

ESMO meetings are accessible to certified healthcare professionals, associated press, industry representatives and other stakeholders in the science, management and prevention of oncological diseases. Registered participants will have access to all official sessions, industry sponsored symposia and exhibition. Participants must be at least 18 years old.

The ESMO Asia Virtual Oncology Week 2021 will take place from Wednesday 17 November to Tuesday 23 November 2021.

The virtual platform will open prior to the event on 15 November and will close on 26 November.

The link to access the ESMO Asia Virtual Oncology Week 2021 will be available on the ESMO website, www.esmo.org as soon as the virtual platform is live.

The ESMO Asia Virtual Oncology Week 2021 webcasts will include all the sessions of the official programme, where speaker permission is granted. 

ESMO Members will have access to all post-event resources and on-demand content on the Meeting Resources section of OncologyPRO. Non-Members registered to the ESMO Asia Virtual Oncology Week will have access to the webcasts while on the virtual meeting platform except for ESMO Virtual Preceptorships and ESMO Webinar on Gastric Cancer. All ESMO Account holders will have access to the webcasts for ESMO Virtual Preceptorships, ESMO Virtual Plenaries, and ESMO Webinar on Gastric Cancer post event on OncologyPRO.

A live Q&A feature will be available throughout the event.

There will be various interaction opportunities throughout the ESMO Asia Virtual Oncology Week 2021:

• Live Q&A following the sessions
• 1:1 chat
• YO Lounge Discussions
• ESMO Booth
• Helpdesk

Yes, the Exhibition is accessible from Tuesday 15 November to Friday 26 November, from the navigation bar on the platform.

Yes, the ESMO Booth is accessible from the Exhibition, as well as from the main navigation bar, visit us to receive all the information you need.

Yes, you will be able to download and print your Certificate of Attendance upon completion of the online evaluation form Tuesday 23rd November, from 10.00am (SGT). The Certificate of attendance for the ESMO Asia Virtual Oncology Week 2021 programme is available to all registered delegates and awards ESMO MORA points for the ESMO Asia Highlights of the Year, Pan Asian Adapted Guidelines Lectures and ESMO Asia Policy Sessions.

Delegates who were accepted for the ESMO Virtual Preceptorships will receive a separate certificate, exclusively for the Preceptorship course.

The ESMO Virtual Preceptorships will be live-streamed as follows:

• ESMO Virtual Preceptorship on Gastric Cancer: 17-18 November 2021, 15:00 SGT
• ESMO Virtual Preceptorship on Urothelial Cancer: 17-18 November 2021, 15:00 SGT
• ESMO Virtual Preceptorship on Breast Cancer: 22-23 November 2021, 15:00 SGT
• ESMO Virtual Preceptorship on Immuno-Oncology Cancer: 22-23 November 2021, 15:00 SGT

In order to participate in the ESMO Virtual Preceptorships, please review the list of courses, deadlines and the application process here. Access to the above preceptorships are only for accepted participants.

All ESMO Account holders will have access to the webcasts for ESMO Virtual Preceptorships post-event on OncologyPRO.

The ESMO Asia Highlights of the Year, Pan Asian Adapted Guidelines Lectures and ESMO Asia Policy Sessions will be live streamed from Friday 19 until Sunday 21 September.

Once they have taken place, they will be available on demand on the platform until 26 November, as well as on OncologyPro as of 29 November.

The ESMO Virtual Plenaries will be live-streamed on Friday 19 November and Saturday 20 November.

Once they have taken place, they will be available on demand on the platform until 26 November, as well as on OncologyPro as of 29 November.

Abstract submission for November presentation is open on the ESMO website until 12:00 CEST on  Friday, 15 October 2021.

The ESMO Webinar on Gastric Cancer will be live-streamed on Wednesday 23 November.

All ESMO Account holders will have access to the webcasts for ESMO Webinar on Gastric Cancer post event on OncologyPRO.

It will not be possible to download presentation slides from the platform. They will be downloadable, where Speaker permission is granted, from OncologyPro.

Abstracts presented during the Virtual Plenaries will be downloadable from the platform, and from OncologyPro.  

• Abstracts accepted for ESMO Virtual Plenary presentation will be published in Annals of Oncology.

The ESMO Asia Virtual Oncology Week 2021 programme will be accredited with ESMO-MORA category 1 points. ESMO MORA points are only awarded for delegates who attend the ESMO Asia Highlights of the Year, Pan Asian Adapted Guidelines Lectures, ESMO Asia Policy Sessions and/or ESMO Virtual Preceptorships.

Recertification is necessary for medical oncologists to remain professionally certified by ESMO. It also guarantees that a certified medical oncologist has continued to update her/his knowledge and still possess the necessary skills and standards for the practice of medical oncology. See here for further details.

For logistical information please contact asiacongress@esmo.org

All relevant guidelines and instructions for the Industry Satellite Symposia organization are available here.

For logistical information please contact asiacongress@esmo.org

All relevant instructions for exhibitors are available here.

ESMO Membership offers valuable educational resources and opportunities to collaborate as one oncology community. Find out more about Membership here and apply online at any time.

If you have registered for the ESMO Asia Virtual Oncology Week 2021 already, visit the ESMO Booth and join ESMO from there to take advantage of special Membership offers reserved for delegates.

ESMO Membership is open to all eligible professionals working in healthcare or research with an interest and educational background in oncology and/or science. We offer various categories of Membership designed to meet our members’ professional needs and career stages.

How can I check my Membership status?

You can check your Membership status in your ESMO account under “Subscriptions”.

Membership expiring in less than 90 days can be renewed online in your ESMO account under “Renew Membership”.

If you have registered for the ESMO Asia Virtual Oncology Week 2021 already, visit the ESMO Booth and renew from there to benefit from special Membership offers reserved for delegates.

Visit the ESMO Booth and find out how to join ESMO or renew your Membership taking advantage of special offers reserved for attendees.

Contact us or visit the ESMO website to find out more about Membership.

For any press related queries and accreditation request please check the dedicated page or contact media@esmo.org

For any Third-Party media activity and related queries please check the dedicated page or contact media@esmo.org